We want you to love your purchase! If for any reason you're not completely satisfied with your jewelry, we offer store credit or an exchange within 7 days of receipt. To be eligible, the item must be in its original, unworn condition with all packaging intact.

Please note: We do not offer refunds. Shipping costs are non-refundable, and the customer is responsible for return shipping fees.

For any questions or to initiate a return or exchange, please contact our customer service team at info@kailinz.com.